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By: Alexander

I agree. As a connoisseur of food and good service, allow me to recommend Pappasitos and Pappadeux. Grew up on Chili's but they sold out a long time ago when they went to plastic mugs over glass and...

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By: Lance

Chili's is very hit or miss by my house in Baton Rouge. Some days good, but more often than not, it's pretty bad. The thing to remember is that it's a chain restaurant and it always seems that their...

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By: Jim Dorey

It is a tough call when margins get thin isn’t it? You also have to have pride in your work – or what are you contributing to? Your own restaurant’s demise perhaps.

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By: Sredd

I am a manager for a casual dining restaurant. We have taken the opposite approach. We have made sure that all of our products are fresh and grade A. Because of higher costs, we had to decide, do we...

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By: Derek

That freezer burn thing is inexcusable. The skimping is understandable, but going overboard will undoubtedly turn customers off. I termed this "The Subway Effect" about 5 years ago. You are free to use...

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By: gwhiz

Brian, I was at the Natl Grocers Assoc meeting in Las Vegas last month. Quick Serve Restaurants were poised to overtake "eating in" 51:49 in dollar volume last year. It was derailed at the last moment...

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By: Lenore

Chili's used to be a favorite for our family of five. Though we often ordered the same things, we occasional added to our list of favorites. In past year our list has been getting shorter and shorter...

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